WORKSHOP   

Calls are received and entered into the computer database.

Repairs are organised in order of priority for a fast turn around

Equipment is thoroughly tested before release.

Networks are tested using an in-store simulation set up.

The laboratory is situated in  close proximity to the help desk.

A wide range of stock  is kept on standby and is often tested as a complete  system.

Refinements and modifications are undertaken on both Hardware and  Software.

Flexibility often means that customization is required.

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